Shipping policy

We ship orders worldwide.

Order Processing All orders require 1–3 business days for careful packing and handling before dispatch. Processing time does not include weekends or holidays.

Delivery Timeline Once shipped, standard delivery times vary by destination. International shipping may experience longer transit times and may be subject to local customs duties or import taxes, which are the responsibility of the recipient. Delivery times are estimates and may shift slightly due to carrier delays or local disruptions.

Shipping Costs Shipping rates are calculated automatically at checkout based on your location and order weight.

Damaged or Missing Items Please inspect your package upon arrival. If your items arrive damaged, defective, or missing, kindly email us with photos of the packaging and product within 48 hours of delivery, and we will resolve this for you.

We appreciate your patience as we prepare your order with care. The wxkoi Team